Terms and Conditions

Terms and Conditions

Welcome

All my creations are handmade and are either in stock or made just prior to shipping. I take a special attention into the pictures in order to make then as close to the reality as possible. But aware that pictures don’t always show everything, I’m available and would love to reply to any questions or comments, please feel free to contact me and I will get back to you as soon as possible.

Welcome

All my creations are handmade and are either in stock or made just prior to shipping. I take a special attention into the pictures in order to make then as close to the reality as possible. But aware that pictures don’t always show everything, I’m available and would love to reply to any questions or comments, please feel free to contact me and I will get back to you as soon as possible.

Payment

By PayPal, credit or debit card. Payment is due within 24 hours of purchasing the item otherwise, the order will be cancelled. Please contact me if there is anything that would not permits you to pay within those delays and we could try to work out a solution together. Payments must be made in full before the item(s) are shipped. If you need to cancel an order this may be done only if the item has not been shipped yet. If it has been shipped, please contact me and we can work out a refund if necessary.

Payment

By PayPal, credit or debit card. Payment is due within 24 hours of purchasing the item otherwise, the order will be cancelled. Please contact me if there is anything that would not permits you to pay within those delays and we could try to work out a solution together. Payments must be made in full before the item(s) are shipped. If you need to cancel an order this may be done only if the item has not been shipped yet. If it has been shipped, please contact me and we can work out a refund if necessary.

Shipping

Items will be shipped within 5 business days after receiving full payment if they are in stock. If the product needs to be made on order, please allow 3 weeks after receiving the full payment before shipping. I ship Post mail using the regular mail service. This is to keep the shipping costs down. If you want your item sooner, I can ship via Express Post but with an extra additional charge. Please contact me if you need that kind of expedition. For information, Regular mail service takes 7 to 10 days (depending of where it is shipped) to arrived. This is just an information and not be taken as a obligation to be arrived within those dates. The buyer is responsible for any and all duties and customs charges. I will ship to the address on your Etsy account. If there is difference with your paypal and your etsy address, pelase contact me to make it sure which address you want to be delivered in order to avoid any delay in the delivery. It is your responsibility to make sure your address is correct.

Shipping

Items will be shipped within 5 business days after receiving full payment if they are in stock. If the product needs to be made on order, please allow 3 weeks after receiving the full payment before shipping. I ship Post mail using the regular mail service. This is to keep the shipping costs down. If you want your item sooner, I can ship via Express Post but with an extra additional charge. Please contact me if you need that kind of expedition. For information, Regular mail service takes 7 to 10 days (depending of where it is shipped) to arrived. This is just an information and not be taken as a obligation to be arrived within those dates. The buyer is responsible for any and all duties and customs charges. I will ship to the address on your Etsy account. If there is difference with your paypal and your etsy address, pelase contact me to make it sure which address you want to be delivered in order to avoid any delay in the delivery. It is your responsibility to make sure your address is correct.

Refunfs and Exchanges

I strive to ensure the pictures of the items are as true to the item as possible however, much of the items in my store are handmade at the time of purchase. This means there will be some differences. This is the nature of handmade items. If, for some reason you are unsatisfied with your item, please message me here, and we will discuss options. I really want you to be happy to find a solution. Though please note that I’m available anytime before the Sale for any question or information you would request or need. In the case of a refund, the shipping cost will not be refunded.

Refunfs and Exchanges

I strive to ensure the pictures of the items are as true to the item as possible however, much of the items in my store are handmade at the time of purchase. This means there will be some differences. This is the nature of handmade items. If, for some reason you are unsatisfied with your item, please message me here, and we will discuss options. I really want you to be happy to find a solution. Though please note that I’m available anytime before the Sale for any question or information you would request or need. In the case of a refund, the shipping cost will not be refunded.

Seller Information

Marianna Giordana Unit6, K1 Raleigh street, 3181 Windsor Australia

Email: contact@mariannagiordana.com

Website: www.mariannagiordana.com

ABN: 99 671 077 828

Seller Information

Marianna Giordana Unit6, K1 Raleigh street, 3181 Windsor Australia

Email: contact@mariannagiordana.com

Website: www.mariannagiordana.com

ABN: 99 671 077 828

Privaties Policies

This following document sets forth the Privacy Policy for the Marianna Giordana website, http://www.mariannagiordana.com.

Marianna Giordana is committed to providing you with the best possible customer service experience. Marianna Giordana is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Marianna Giordana customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Marianna Giordana takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Marianna Giordana reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Marianna Giordana reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

Marianna Giordana welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: +61413702318

Post: Attn: Privacy Policy,
Marianna Giordana,
unit 6, K1 Raleigh street, 3181 Windsor – Australia

E-mail: contact@mariannagiordana.com

Privaties Policies

This following document sets forth the Privacy Policy for the Marianna Giordana website, http://www.mariannagiordana.com.

Marianna Giordana is committed to providing you with the best possible customer service experience. Marianna Giordana is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Marianna Giordana customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Marianna Giordana takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Marianna Giordana reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Marianna Giordana reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

Marianna Giordana welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: +61413702318

Post: Attn: Privacy Policy,
Marianna Giordana,
unit 6, K1 Raleigh street, 3181 Windsor – Australia

E-mail: contact@mariannagiordana.com

USEFUL INFORMATION

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